METROPOLIS, IL – Mercy Health Hospice Metropolis has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2023 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,750 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high mark on the CAHPS Hospice survey.
Compassus and Bon Secours Mercy Health recently finalized a joint venture partnership for home health and hospice services in Metropolis under the name Mercy Health Hospice by Compassus. Mercy Health Hospice by Compassus provides high-quality, compassionate hospice care to improve quality of life for patients facing a life-limiting illness and their families. The supportive care team, which consists of physicians, nurses, hospice aides, social workers, chaplains and volunteers, works together to meet the physical, emotional and spiritual needs of patients, wherever they call home.
“We are deeply honored to be recognized as a ‘Superior Performer,’ as it underscores our unwavering commitment to providing compassionate hospice care for our community,” explains Brad Blanks, hospice regional vice president at Compassus. “This recognition motivates us to continue our mission of advancing well-being and honoring quality of life for our patients.”
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve”, said Kevin Vogel, President of SHP.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
For more information about Mercy Health Hospice by Compassus, visit compassus.com/mercyhealth.
About Mercy Health Home Care and Hospice by Compassus
Mercy Health Home Care and Hospice by Compassus is a care partnership between Compassus, a leading national provider of innovative, home-based care services, and Bon Secours Mercy Health, one of the five largest Catholic health care systems in the U.S., established in 2024. The partnership brings together two mission-driven organizations with a shared commitment to quality care and patient well-being. Mercy Health Home Care and Hospice by Compassus provides integrated home-based care services with enhanced care coordination between Bon Secours Mercy Health systems, home care and hospice. Together, Compassus and Bon Secours Mercy Health are setting the standard for excellence in patient experience, quality of care, community mission, innovation and stewardship within home-based care. For more information, visit compassus.com/mercyhealth.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
