Program awarded for commitment to quality, service
Program awarded for commitment to quality, service
The Compassus hospice program serving 15 counties in Northern Michigan has earned the organization’s distinguished title of Hospice Program of the Year for the second year in a row. The Northern Michigan program outperformed its peers throughout the country in six Pillars of Success categories including regulatory compliance, colleagues and culture, quality care, service excellence, expanding access to service and fiscal responsibility.
Compassus established its Pillars of Success program to unite the company’s 200 locations across 30 states in a common service vision based on measurable goals driving each program to improve the quality of care for hospice patients.
“The Program of the Year award recognizes the achievement of Northern Michigan as the highest-performing hospice program in our organization over the past year. This recognition is a testament to the dedication of the program’s leadership and hard-working colleagues. They tirelessly commit themselves to meeting and exceeding our rigorous quality standards and providing patients with the right care at the right time,” said Dr. Kurt Merkelz, senior vice president and chief medical officer at Compassus. “They are a shining example of the Compassus commitment to deliver superior hospice care and meet the medical, emotional and spiritual needs of patients and families.”
“As one of the largest hospice providers in the country, Compassus is committed to excellence and aims to set the standard of care for all hospice providers. Receiving the Program of the Year award is so meaningful because it’s a tangible representation of the impact we have on the patients and families we serve,” said Northern Michigan Area Director of Clinical Operations Nicole Neubecker. “I am incredibly proud of the care our colleagues and volunteers provide to our community every day.”
The local hospice program serves patients and families in Alcona, Alpena, Arenac, Cheboygan, Crawford, Gladwin, Iosco, Kalkaska, Missaukee, Montmorency, Ogemaw, Oscoda, Otsego, Presque Isle and Roscommon counties. For more information about Compassus, visit compassus.com/michigan.
