RICHMOND, VIRGINA – BON SECOURS HOME CARE RICHMOND has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
Compassus and Bon Secours Mercy Health recently finalized a joint venture partnership for home health and hospice services in Richmond under the name Bon Secours Home Care by Compassus. Bon Secours Home Care by Compassus focuses on preventing, monitoring and managing health conditions in the patient’s home. The supportive care team, which consists of physicians, nurses, physical therapists, occupational therapists and more, works together to help patients live as independently as possible while recovering from illness, injury or surgery. Their nurses can offer assistance with medications, wound care, pain management and other specialized treatment.
“We are deeply honored to be recognized as a ‘Superior Performer,’ as it underscores our unwavering commitment to providing compassionate home health care for our community,” explains Allison Bohn, home health executive director at Bon Secours Home Care by Compassus. “This recognition motivates us to continue our mission of advancing well-being and honoring quality of life for our patients.”
“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve”, said Kevin Vogel, President of SHP.
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/.
For more information about Bon Secours Home Care by Compassus, visit compassus.com/bonsecours.
About Bon Secours Home Care and Hospice by Compassus
Bon Secours Home Care and Hospice by Compassus is a care partnership between Compassus, a leading national provider of innovative, home-based care services, and Bon Secours Mercy Health, one of the five largest Catholic health care systems in the U.S., established in 2024. The partnership brings together two mission-driven organizations with a shared commitment to quality care and patient well-being. Bon Secours Home Care and Hospice by Compassus provides integrated home-based care services with enhanced care coordination between Bon Secours Mercy Health systems, home care and hospice. Together, Compassus and Bon Secours Mercy Health are setting the standard for excellence in patient experience, quality of care, community mission, innovation and stewardship within home-based care. For more information, visit compassus.com/bonsecours.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.
