Code of Ethical Conduct

The foundation upon which our company is built is our commitment to provide compassionate, high-quality care and service to our patients and their families. Our reputation for providing this high standard of care and doing so in an ethical manner is what distinguishes Compassus from our competitors. To this end, it is critical that we each act with absolute integrity when conducting business on behalf of the company.

Compassus and all of our colleagues and volunteers follow a Code of Ethical Conduct with respect to all those with whom we interact, including patients and their families, regulatory agencies, colleagues, payers and business partners. This Code is the cornerstone of the Compassus Corporate Integrity and Compliance Program. To access the Code, click here.

Our Code of Ethical Conduct is based upon our shared core values of Compassion, Integrity and Excellence, which guide our actions. Adherence to our Code of Ethical Conduct is critical in achieving success through our six Pillars of Success:
  1. Regulatory Compliance
  2. Colleagues and Culture
  3. Quality Care
  4. Service Excellence
  5. Program Growth
  6. Fiscal Responsibility

Adherence to our Code is particularly critical as explained in our first Pillar – Regulatory Compliance. The healthcare industry is highly regulated; almost every healthcare activity, from ordering drugs to billing for services rendered, is covered by rules and regulations. The Code of Ethical Conduct provides guidance to ensure that our work is done with integrity and in accordance with applicable laws, rules, and regulations.

Anyone who believes there may have been a violation of our Code of Ethical Conduct should report the concern to the Compliance Officer at compliance@compassus.com; or a concern can be reported anonymously to the Compliance Line at 1-866-569-7193.